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Post-failure

Corrective Action Plans (CAP)

Failure triggers a real fix on the clock — 5-Whys root cause plus rework evidence before re-inspection.

Post-failureCorrective Action Plans (CAP)
Overview

When an inspection fails, the factory is locked out of shipping and must run a structured CAP: a 5-Whys root-cause analysis and a minimum of two rework evidence uploads, against a live SLA countdown (24h critical / 48h major / 72h minor) before a re-inspection can be requested.

What it includes
  • 5-Whys engine

    Cascading root-cause analysis, Whys 1–3 mandatory.

  • SLA countdown

    Animated timers flip to OVERDUE at zero, visible to the buyer.

  • Rework evidence gate

    Minimum two photos/videos before submit unlocks.

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